1. Customer, to ensure the highest quality of services offered, Products ordered in the Online Store will be delivered through the Kurierska company.
2. Control over delivery costs is very important. Information on delivery costs is specified in the SHIPMENTS tab for each delivery method separately.
3. Customer be vigilant! It is very important that you check the completeness of the shipment, the condition of the outer packaging and the condition of the product you ordered in the presence of the carrier or forwarder. If you notice damage do not accept the parcel, but make it open in the presence of the carrier or forwarder. When your product is damaged, remember that you have the right to request a damage report. Then contact the Online Store as soon as possible.
Time for order processing (time from the moment of posting the payment on our account to the day of preparation for receipt of the ordered goods) is up to 21 business days. Of course, we will do our best to provide you with the ordered items as soon as possible. At any time you can be sure about the deadline and order status by phone or email.
The product for shipping is properly packed and secured.